Live Tax Advice Service will be available via phone or live chat to answer questions related to tax year 2014 personal returns (restrictions may apply) from Feb. 09, 2015 through May 2, 2015 from 8 a.m. to midnight EST, 7 days a week. Offer included in TurboTax Standard only if purchased directly from TurboTax.ca. Offer excludes TurboTax Business Incorporated customers. Service levels, hours of operation and availability will vary based on demand and capacity, and are subject to change without notice. Fees may apply. Go to TurboTax.ca/livetaxadvice for more information.
If you pay a penalty or interest because of a TurboTax calculation error, we will reimburse the penalty and interest. Does not include calculation errors due to errors in CRA tables.
Transfers .U13 files from UFile. UFile® is a registered trade-mark of Thomson Reuters.
If you get a larger refund or smaller tax due from another tax preparation method, we’ll refund the TurboTax purchase price. Claims must be submitted within sixty (60) days of your TurboTax filing date, no later than May 31, 2015 (TurboTax Home & Business and TurboTax 20 no later than July 15, 2015). Audit Defence and fee-based support services are excluded. This guarantee cannot be combined with the TurboTax Satisfaction (Easy) Guarantee.
Imports from QuickBooks and Quicken 2015, 2014 and 2013 (sold separately).
Imports from Quicken 2015, 2014 and 2013 (sold separately).
Free technical phone support offered year-round. Free chat support available from Jan. 26 to May 02, 2015. For support hours visit support.turbotax.intuit.ca. Hours subject to change. Support availability subject to occasional downtime for systems maintenance, Canadian holidays, and events beyond our control. Long-distance charges and limitations may apply. Intuit reserves the right to limit each telephone contact.
If not 100% satisfied, return within 60 days to Intuit Canada with a dated receipt for a full refund of purchase price. Excludes return postage.