Simple tax returns include:

• Employment income
• Pension income
• Other employment income such as tips
• RRSP contributions
• Child care expenses
• COVID-19 benefits and re-payments
• Unemployment (EI) and social assistance
• Worker’s compensation
• Disability amount
• Worker’s benefit
• Amount for eligible/infirm dependants
• Tuition, scholarships, bursaries, grants, student loan interest
• Caregiver tax credit
• Disability transfer
• Home accessibility tax credit
• Tax on RESPs and RDSPs
• Tax installment payments
• Age amount

Income, credits, and deductions not listed above are not covered by TurboTax Free, including:

• Employment expenses (meals, lodging, etc.)
• Donations
• Medical expenses
• Investment income and expenses
• Rental property income and expenses
• Self-employed income and expenses

Our tax experts have an average of 10+ years of professional experience doing taxes.

When you authorize us with the CRA, we can get your tax slips from the CRA directly so you don’t have to collect or organize your tax slips to send to us. You can remove us as your representative at any time.

When you set up your tax profile with TurboTax Live Full Service, you answer a few questions about your tax situation. This step will determine which documents and tax forms are needed for an expert to complete your return. To have an expert complete your return, it's necessary to authorize your TurboTax account with the CRA. This allows us to get tax forms that are available directly from the CRA for you.

Before meeting with a tax expert, a tax preparation assistant will review the document checklist and any documents that are still needed with you.

No, all communication is done over the phone or online. When you sign up, schedule a time to quickly connect with a tax prep assistant, who'll make sure all your documents are ready. Then, schedule a time to meet with your dedicated tax expert before they prepare your taxes.

Yes, our experts have your back! Audit Defence is included with Full Service at no additional cost, so you’ll be protected and get all the help you need in case of an audit or a re-assessment. You can also purchase Audit Defence as an add-on if you’ve chosen an Assist & Review product.

It sounds like TurboTax Live Full Service Self-Employed is the right solution for you. A TurboTax expert who specializes in filing self-employed income tax returns will do your taxes for you. Plus, if you’re registered for GST/HST, they will also handle that step for you at no extra cost.

With TurboTax Live Full Service Premier, a tax expert with expertise in filing returns with investment income will do your taxes for you. Our experts can handle investments including rental property income, capital gains, stocks, bonds, and dividends.

Yes! You can use Full Service anytime and anywhere on any device with a current web browser. You can also use the TurboTax mobile app for iOS and Android devices to do your taxes from your smartphone or tablet.