100% Satisfaction Guarantee.5
TurboTax keeps things easy. So even if you want to return your TurboTax product, we'll make that easy for you, too. Here's what you do if you'd like to return one of our products:
TurboTax CD or Download Editions
- If you made your purchase at a retailer: Try TurboTax software. If you're not satisfied with TurboTax software, return it within 60 days of purchase with your dated receipt for a full refund of the purchase price.
- If you made your purchase directly from Intuit (for TurboTax CD or download products): If you're not satisfied with TurboTax software, return it within 60 days of shipment with your dated receipt for a full refund (excluding shipping and handling).
TurboTax Online Editions
You can use TurboTax Online for free up to the point that you decide to print or electronically file your tax return (with NETFILE6). That way, you can see what we're all about before investing your payment.
It's a pretty great way to make sure you're satisfied with TurboTax even before you pay for it. How's that for satisfaction guaranteed?5