NETFILE Tax Returns
If you have used NETFILE to file your tax return, the CRA will issue a confirmation number after it does a preliminary check of your return and the return is accepted through NETFILE for processing. This step usually takes just a few seconds, but it is a CRITICAL step!
Keep the confirmation number the CRA provides you, for your records.
After you receive a confirmation number, the CRA may need to contact you for clarification or to verify some information. Make sure you fill in the telephone number area of your tax return.
If the CRA has to contact you, your refund and notice of assessment will be delayed.
Once your return has been processed, the CRA will send you a notice of assessment in the mail. If you are registered for email notifications from the CRA, your notice of assessment will no longer be printed and mailed to you. Instead, a notification will be sent to the email address you provided when new mail is available for you to view in My Account.
If you do not receive a NETFILE confirmation number, then your return was not received by the CRA.
How To Check The Status Of Your Income Tax Refund
Waiting for your tax refund from the Canada Revenue Agency (CRA) can seem like an eternity. Instead of checking your mailbox daily, or looking at your bank account online every day, the CRA has other options you might want to consider. Before going through them, however, we must look at the NETFILE process to ensure that your return was filed in the first place.
No filed return means no tax refund!
Check Refund Status
Call the CRA
- Telerefund at 1-800-959-1956
If you are going to use the CRA’s Telerefund, please be ready to provide them your:
- Social Insurance Number SIN)
- Month and year of birth
- Total income entered on line 150 of your 2017 return, if you are calling before May 1st, 2019
- Total income you entered on line 150 of your 2018 return, if you are calling on or after May 1st, 2019
After you file your income tax return, the CRA strongly suggests that you wait 8 weeks to call them for an update on the receipt of your return or status of your refund if you reside in Canada.
Non-Residents of Canada
If you reside outside of Canada please wait 16 weeks before you call the CRA to inquire about the receipt of your tax return and status of your tax refund.
Can you transfer your refund?
To your installment account
You can ask the CRA to transfer your refund to your installment account for 2019 by:
- Selecting this option when filing electronically
- Attaching a note to your paper return
The CRA will transfer your full refund to your installment account and consider this payment to be received on the date the CRA assesses your return.
To another person
You cannot ask the CRA to transfer your refund to pay another person’s amount owing.
Are you entitled to receive interest on your refund?
The Canada Revenue Agency will pay you compound daily interest on your tax refund for 2018 and the calculation will start on the latest of the following 3 dates:
- May 31st, 2019
- The 31st day after you file your return
- The day after you overpaid your taxes