TurboTax Live Full Service

Have an expert do your taxes, start to finish

Get personalized service from a tax expert so your taxes are done right, guaranteed.*

TurboTax Live Full Service is not available in Québec.

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Hand off your taxes to a real tax expert
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Backed by real experience

Our tax experts have an average of 10+ years of professional experience* doing taxes.

Your unique tax situation, covered

We’ll match you with the right tax expert for your situation, from simple taxes to investor and self-employed returns.

Tax return explanation

Your expert will walk you through your finished tax return so you’re confident everything is done right.

Done in just a few days

Have all your tax documents ready? Our experts can file your return for you in just a few days.*

Experts have your back

In case of an audit, your expert will defend your return and handle all correspondence with the CRA for free.

Transparent pricing

We won’t surprise you with hidden charges or add-ons. All prices for Full Service are clear and upfront.

How does Full Service work?

1.

Get set up

Answer simple questions about your life and work, and authorize us to get your tax slips from the CRA.

2.

Meet your expert

We match you with the right tax expert for your unique tax situation—and they take it from there.

3.

They do the work

Your expert prepares your return from start to finish, claiming all your credits and deductions.

4.

Reviewed & filed

Your expert walks you through your completed return, answers your questions, and files it for you.

Why customers love Full Service

Includes reviews for Full Service from previous years.

Questions and answers

Whether you lost your job, began working from home, or received government relief benefits (such as CERB, EI, etc.) due to COVID-19, TurboTax walks you through how to report it on your tax return. It also points out credits you might not have known you were eligible for, such as the up to $500 work from home credit (that’s really easy to claim).

Learn more about how COVID-19 is impacting this year’s taxes.

Yes! You can use Full Service on any device with a current web browser. You can also use the TurboTax mobile app for iOS and Android devices to do your taxes from your smartphone or tablet.

Currently we do not have this service available for Québec residents.

During tax season (from February 21 to May 2), we’re open from 9 a.m. to 12:00 midnight ET, 7 days a week for English, and 9 a.m. to 9 p.m. ET for French.

During our off-season (after May 2), both English and French hours of operation will be 9 a.m. to 6 p.m. ET, Monday to Friday.

TurboTax Live Full Service offers four levels of service based on how complex your taxes are. Each level has an upfront price, with no add-ons or hidden fees, so you’ll always know exactly what it will cost to get your taxes done.

TurboTax Live Full Service offers four levels of service based on how complex your taxes are. Each level has an upfront price, with no add-ons or hidden fees. A special lower price is available until March 31, and then increases slightly as of April 1.

In the case of an audit, we’ll represent you and defend your tax return to the CRA. Audit Defence (a $39.99 value) is included with TurboTax Live Full Service at no additional cost.

No, all communication is done over the phone or Internet. Once you sign up, your tax expert will get in touch with you directly and request anything they need to accurately prepare your taxes.

Our TurboTax experts include accountants (CPA—Certified Public Accountant) and tax experts who have an average of 10 years of experience.

When you authorize us with the CRA, we can get your tax slips from the CRA directly so you don’t have to collect or organize your tax slips to send to us. You can remove us as your representative at any time.

We use industry standard safeguards to protect any info you share with our experts. Learn more about our security.

Sounds like TurboTax Live Full Service Self-Employed is the right solution for you. A TurboTax expert who knows everything about filing a self-employed income tax return accurately will do your taxes for you. Plus, if you are registered for GST/HST, we’ll handle that return for you as well at no extra cost.

With TurboTax Live Full Service Premier, a tax expert with expertise in filing returns with investment income will do your taxes for you. Our experts can handle investments including rental property income, capital gains, stocks, bonds, and dividends.