Whether you’ve been an avid user of our TurboTax Desktop/Download software or you are still putting pen to paper to prepare your return…perhaps it is time to consider how doing your taxes online can streamline the process for you, give you more confidence to file with our on-demand customer care, and be confident that you’re getting every single credit and deduction that you qualify for.

What are some of the core benefits of making the move to online tax preparation, with TurboTax Online?

Convenience & Ease: By using one of the TurboTax Online products, you have the convenience of preparing your taxes anytime, anywhere.  We have a suite of products that provide different types of guidance, including TurboTax Free, TurboTax Standard, TurboTax Premier, if you have an investment or rental income, or even TurboTax Self-Employed if you have self-employed income.  All of it is accessible to you online with the ability to preview your forms before you submit.  

If you’re really on the go, then our TurboTax Mobile App is for you. You can use it on any device you choose, phone or tablet, and it is available for both iOS and Android devices. The TurboTax app is easy to use; just tap, type, and swipe your way through your taxes.

Compatibility & Software:  Being online means no more software to install and no more concerns about operating systems and hard drive space.  

  • Disruptions, such as Microsoft no longer providing security updates and support for Windows 7 effective January 14, 2020, won’t impact you when you’re using TurboTax Online.  
  • If you decide you want to buy a MAC computer, you will still be able to use TurboTax Online; TurboTax Desktop cannot be used on a MAC computer.
  • Not to worry if you’re coming from TurboTax Desktop; your data is easily transferred to TurboTax Online, so all your data is carried forward into your new return.

Going online means no more restrictions to using TurboTax products because of your preferred choice of hardware, or losing your program and data if your computer decides to stop working on April 15th. With your tax information held safely and securely by us, you will have access to it whenever you want and from whatever device you choose.

Guidance & Support: TurboTax online products have on-demand customer care (not available for TurboTax Free users). With SmartLook™, you can connect with customer care using a one-way video so you can see them but they can only see your screen. They’ll answer any question you have about how to use the product, and can even mark up on your screen to highlight certain answers.  SmartLook™ on-screen help is available on desktops, laptops, and mobile devices.

Security: Our TurboTax products have layers of security built into every product, at every stage, including multi-factor authentication and data encryption so your data is protected.  Our efforts to provide a secure product means you can file your taxes confidently, safely and securely.

Whatever your tax needs, there’s a TurboTax Online product for you.  For more information, come and tell us about yourself, and we’ll help you find the right product, with the right amount of support you’re looking for.