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TurboTax is Way More Than Just Software! Our LIVE Team of Experts are ready to assist.

TurboTax 2020 is NOW available

What is your comfort zone when it comes to taxes?

  • Super comfortable – “Everything is already organized – my taxes are a breeze and I’ll have them ready well before the due date”.
  • Somewhat comfortable – “Everything is organized, but I really do not want to miss any tax slips, or deductions, and I might have a question or two, but I know what I’m doing so I don’t need to go anywhere, I just need a little support”.
  • Not comfortable at all– “I have my stuff – please take it, prepare my return for me, explain it to me, then file it for me.  Thanks you very much.  If I can do this without having to leave my house, that would be even better”.

TurboTax has you covered.

Our Live products are made available in two ways; Assist and Review & Full Service*, which combines the ease of use and technology of our software with a nationwide virtual network of credentialed tax experts (with an average of 10+ years tax preparation experience).

TurboTax Live Assist & Review versus Full Service*

TurboTax Live Assist & Review, you can prepare your own return with TurboTax support and have it reviewed and optimized by a tax expert – all without leaving the comfort of your own home.

Whereas, with TurboTax Live Full Service*, a tax expert will fully prepare and get your taxes optimized, reviewed and filed by a TurboTax Expert. This service also includes year-round audit support for added confidence.

These two services provide access to an expansive network of product and tax experts, so you get personalized tax advice and answers to specific tax questions. For even more support, you can also access TurboTax Smartlook™, a one-way video technology to quickly connect you to a live tax or product expert.  The service is available during business hours on-demand and you can also make an appointment to meet your scheduling needs.

Whether it is a life-changing scenario like the birth of a child, becoming self-employed, or retirement. Life events can change, and sometimes that can cause people to lose confidence in their tax filing ability. With TurboTax Live Services, you can get the extra help you need to give you the confidence that your taxes are done right and you are getting your maximum return.

TurboTax Live Self-Employed Assist & Review

As a self-employed individual you can combine the ease of use and technology of TurboTax software with a nationwide virtual network of credentialed tax experts, TurboTax Live Self-Employed Assist and Review delivers confidence and expertise to assist with all your SE reporting and deductions, on demand.

  • It lets you quickly connect with a live tax expert at any time during the tax preparation experience for personalized SE advice as you prepare your return, then our experts will review your completed return make sure you haven’t missed anything so you can file with confidence and get the best tax outcome.
  • Also uses TurboTax Smartlook™ technology, a one-on-one product and tax support that allows you to connect on-demand to a TurboTax Expert via one-way video.

TurboTax Live Full-Service* For Self-Employed

TurboTax Live Full Service Self-Employed* is the only tax preparation software customized specifically to meet the needs of self-employed Canadians.  This product handles any situation where you may have both personal and small business taxes, making it ideal for freelancers, people with side jobs, and those having tax returns with multiple sources of income.

  • It’s easy to set up with no visits or appointments, as you can set up your tax profile virtually through TurboTax’s highly protected site, then can take photos of documents and upload them as well.
  • Then, a TurboTax Expert will fully prepare your return on your behalf, making sure you get all the credits, deductions, and expenses you’re eligible for.
  • Finally, you will review your return over the phone with a TurboTax Expert to confirm you’re satisfied, and we’ll securely file the return directly with the Canada Revenue Agency. Once it is filed, you will receive confirmation via the protected TurboTax site.

And last but not least, these TurboTax Live options are available as upgrades with TurboTax online and downloaded products, fees apply. TurboTax Smartlook™ is also included in all TurboTax online paid products, as well as downloaded software with access to bilingual TurboTax Experts.

*TurboTax Live™ Full Service is not available to Quebec residents.