Tips & Advice

Want to Make the Switch to Filing Online? Here are 5 Reasons Why You Should Consider it

More Canadians are shifting to filing their taxes online. In fact, last year 20% more Canadians filed their taxes using online tax software.

Have you ever wondered why this shift is happening?

Let’s review 5 reasons why you should consider making the move to filing your taxes online.

1. On-the-Go Tax Prep

Do you use a Mac computer to file your taxes? If the answer is yes, then right away, you have the advantage of being able to use our TurboTax online editions because they work in your preferred web browser!  When you file online, nothing needs to be installed on your computer, as it runs right on your internet browsers, including; Google Chrome, Safari, Internet Explorer, Microsoft Edge, or Mozilla Firefox.

One of the biggest incentives to use online tax software is that you can work on your income tax return on any computer you like, as long as it’s connected to the internet.

Say you start working on your tax return at the office, but don’t get to finish it. If you choose to file online, you can pick-up where you left off, from the comfort of your living room couch. It’s definitely more convenient!

2. Expert Tax Assistance with SmartLook™

If you’re looking for the help of a tax expert, but don’t want to deal with finding one, then TurboTax Online is the right choice for you because of the Live Assist & Review feature which brings the confidence and expertise of an on-demand tax expert right to you who can answer questions and will review your tax return before you file it.  TurboTax Live Assist & Review uses SmartLook™ technology, which allows you to connect on-demand to a TurboTax expert via one-way video which ensure that you can see them, but they can only see your screen, not you, or anything in your house.

With our other online editions (Standard, Premier and Self-Employed), you have access to a TurboTax Product Expert to help you with questions like which line you should input in your medical expenses. On the other hand, with TurboTax Live Assist & Review, you have a Tax Expert within arm’s reach to help you answer questions like how you can claim prior years’ medical expenses.

Smartlook™ is exclusive to TurboTax’s online software.

3. Ditch Your Filing Cabinet

You can now save your tax returns for up to seven years with TurboTax Online. Using Tax Return Access, one of our newest features for 2018, we’ll save your filed tax return as a PDF document and store it on a cloud server, so you can access it from any device that’s connected to the internet. If you want to store copies that are older than seven years, then it’s best to save the PDF document onto a hard drive, in an online storage or cloud service, or on a USB drive.

4. Auto-fill My Return

The best thing about using TurboTax Online is its features, including the CRA’s Auto-fill my return. If you’re tired of tracking down T-slips, double checking your entries for accuracy, or calculating your carry-forward amounts, Auto-fill My Return has you covered as it pulls your information from the CRA’s My Account.

Even the smallest typo, like a misplaced decimal, can cause a headache. With the CRA’s Auto-fill my return, you import your information directly from your CRA My Account, minimizing the chance of typing errors or incorrect entries. You’ll sleep easy knowing your information is fully accurate. Learn more about how to set up your CRA My Account.

5. Start for Free

Not sure if online filing is the right fit for you? With TurboTax Online products you have the option to start your return for free. That means you’ll only pay when you’re satisfied with your results and are ready to file your return.


Security is built into everything we do.  In addition to the many security measures that Intuit has implemented in its TurboTax products, such as expanded multi-factor authentication, and customer notifications, additional measures have been put in place, including data encryption.

The security of your data is our number one priority. Year after year, millions of Canadians trust TurboTax to protect their personal information. We use the same trusted encryption on all of our products as online banking channels, and our strict security guidelines ensure your data, both imported and manually entered, is safe.

Intuit takes security very seriously.  We strive to exceed industry standards to ensure the integrity and safety of our customer’s data.

Please note that it is advisable to avoid using unsecured public computers for TurboTax Online, such as computers in libraries, internet cafés, or coffee shops. If you absolutely must use a public computer to complete your tax return, be sure to log out of your tax software account and close the browser window before leaving the computer so people who use the computer after you won’t have access to your personal information and financial data.